Help desk has good customer experience and begins with Zendesk support. The company of Zendesk has free trials and improved response times. The service that they have is excellent and seamlessly self served. The customer service experience is very good with Freshdesk as well. This service is cloud based and comes in various different languages. The service is cost effective and they have customer service software. There is not a lot of training needed for this product.
Helpdesk solution at salesforce.com gives customers good standup service for all customers, and the customers are treated with an Ouy-of-the-Box Help Desk Solution. Salesforce Essentials offer a trial and have happy customers. They can have people up and running in minutes.